शुल्क वापसी की नीति

At Aswini Homeo and Ayurvedic Products Private Limited, all sales are final. Due to the nature of our products being topical health and hygiene items, we do not accept returns or exchanges for change of mind, incorrect selection, or reasons unrelated to product quality.

Damages and issues: We inspect every order before dispatch, but if you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at [support email], along with clear photos or a video of the product and packaging. Once verified, we will offer a free replacement or a full refund, at our discretion, at no additional cost to you.

Refunds: Approved refunds (only for damaged, defective, or incorrect items) are processed within 5–7 business days to your original payment method. For Cash on Delivery orders, refunds are issued via bank transfer or UPI.

Non-returnable items: Opened, used, or altered products, products without original packaging, and orders reported after 48 hours of delivery are not eligible for return, replacement, or refund.

For any questions about this policy, contact us at info@aswini.com or 1800-843-5599.